From Black Box Thinking to Safety Differently – Safety Your Way

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Following any airline accident, it’s standard policy to analyse the data stored on the black box and share the findings with the industry.  This is a practice, which despite the obvious dangers inherent in air travel, has contributed to the industry’s phenomenal safety record – with a reported accident rate of only 0.23 per million take offs in 2014.

In his recent book, Black Box Thinking, Matthew Syed analyses the attitudes and responses to failure within the airline industry.  The major point that Syed makes is that continual, iterative improvements must be made to contribute towards future accident avoidance. He compares the airline industry to the healthcare sector, where an absence of reporting and sharing of knowledge when things go wrong created an alarming barrier to progress. Syed encourages an acceptance that things sometimes go wrong - but the understanding, transparency and sharing of information post incident is essential for the greater good.  At EMEX, we believe that a culture of improved information and continued enhancement must sit at the heart of every organisation’s health and safety operation for real understanding and developments to be made.

EMEX is all about measuring and managing safety for companies and their people. Companies use it to record attacks and accidents at their operations in some of the most challenging locations in the world, as well as down the road in a clean and safe looking factory. This information is used by our clients to build data and knowledge about what’s safe, and what’s not. It’s the everyday reality of the safety industry- a series of incremental improvements that add up and point towards major enhancements.  

At EMEX, our clients report real empowerment from having the correct processes in place enabling staff to report or act. Construction industry veteran, John Green, has a fresh approach to HS&E culture.  He promotes ‘Safety Differently’, and points to data that underlines another problem. He claims that historically, major incidents often follow an absence of minor incident - an absence of negatives doesn’t always add up to a positive.

Safety Differently encourages the HS&E industry to think about people as the solution, not people as the problem. It promotes a culture of empowerment and hopes to see an end to the uninformed workforce who are untrained to prevent and identify risks.

One of the tools that we offer to our clients is our Behavioural Safety App. It  allows and encourages companies to record both safe and unsafe acts. It’s a safety gauge or meter for your business, and it’s designed to be used by everybody to measure the pulse of safety for your operations. The app encourages staff to record and report when they encounter a safe or unsafe act as part of their ethical responsibility. The feedback we have received from our clients is that this kind of safe and unsafe reporting is the cornerstone of improving their operations and outcomes. A simple notification process means it is easy for anyone anywhere to use – all you need to know who, what, where and when. No heavy bureaucracy is required.

Safety Differently cites principles as continuums – allowing organisations to position themselves where they are comfortable, as well as charting a challenging route to success.    This is where we see EMEX as adding value, because no two organisations operate in the same way. By ensuring that your HS&E system is configured to your workflow, and empowering your workforce, that’s safety your way.

Why not schedule a demo of our EMEX today and find out how we can help your business achieve improved safety?